Building a Leadership Culture
In previous blogs, especially here, here and here, we’ve talked about what a...
4 questions to prepare you for your next big opportunity
In recounting stories of their success, people often say that one opportunity changed...
5 questions every employee wants their boss to ask
Recently, Forbes published a list of 10 Things Only Bad Bosses Say. While most of us...
What Richard Branson looks for in a leader
Sometimes, as leaders, we feel pulled in two different directions, do we invest our...
Creating an environment that encourages people to lead
In our most recent blogs, we looked at two different real-world customer service...
A leader steps up and saves the deal
In our last blog, I shared a friend’s story of what he called “bewilderingly poor...
A customer service miscue leaves a lasting impression
In our last blog, we talked about the importance of investing in our team members...
What Christmas means to me
This year, at Christmas, there are so many things tugging on our hearts. My husband,...
Developing your team within an Employee Business Model
This is Part 3 in our series on building an Employee Business Model for your team....
When we invest in personal growth, we recognize opportunities all around us.